Welcome to Prixma Digital. These Terms and Conditions govern your access to and use of our website https://prixmadigital.com and our services. By browsing, accessing, or using our site, you agree to comply with these terms. If you do not agree, please discontinue use of the site.
We reserve the right to revise these terms at any time without notice. Continued use of the site following any changes indicates your acceptance of the revised terms.
Definitions
- “Company”, “we”, “us”, or “our” refers to Prixma Digital.
- “Client”, “you”, or “your” refers to the individual, organization, or entity using our website or services.
- “Services” means all products and services offered by Prixma Digital, including digital marketing, web design, branding, and consulting.
Eligibility
By using our website, you confirm that:
- You are at least 18 years old or have legal guardian consent.
- You have full legal capacity to enter into a binding contract.
- You are not prohibited by law from using our services.
Use of Website
You agree to use the website and services for lawful purposes only. You shall not:
- Violate any applicable laws or regulations.
- Upload or transmit viruses, malware, or other harmful code.
- Engage in any activity that could damage, disable, or impair the functionality of the website.
- Attempt to gain unauthorized access to restricted areas or accounts.
Misuse of the website may result in denial of access and legal action.
Intellectual Property Rights
All content on this website—including but not limited to text, graphics, images, videos, logos, icons, code, and layout—is the property of Prixma Digital or licensed to us. You may not:
- Copy, reproduce, distribute, or display any content without written permission.
- Use any content for commercial purposes without proper attribution.
- Reverse engineer or attempt to derive source code from our services or software.
Unauthorized use of our intellectual property is strictly prohibited and may result in legal consequences.
Service Terms
All services provided by Prixma Digital are subject to:
- An agreed-upon project brief or scope.
- A written quotation, proposal, or contract.
- Mutual communication to define deliverables and deadlines.
We retain the right to refuse services if:
- The project promotes illegal, offensive, or unethical content.
- Payment terms are not honored.
- The client does not cooperate during execution.
Payments and Pricing
All prices are quoted in the currency mentioned in the agreement (typically PKR or USD) and are exclusive of applicable taxes unless stated otherwise.
- Payment terms are outlined in the quotation or invoice.
- A deposit may be required to begin the project.
- Late payments may incur additional fees or pause of services.
- Refunds are subject to review and will only be issued for justified cancellations.
Prixma Digital reserves the right to change pricing without prior notice for new projects or services.
Cancellation and Refund Policy
Clients may cancel a service request by sending written notice to [email protected]. Refunds are granted at our discretion and based on:
- Stage of project completion
- Resources invested up to cancellation
- Custom work or non-recoverable expenses
Typically, if significant work has been completed, only a partial refund may apply. No refunds are granted for completed projects or services already delivered.
Limitation of Liability
To the fullest extent permitted by law, Prixma Digital shall not be liable for:
- Any indirect, incidental, or consequential losses
- Delays caused by third parties (e.g., hosting providers, platform outages)
- Content errors caused by misinformation provided by the client
- Business interruptions or lost profits
You agree that your sole remedy for dissatisfaction with our services or website is to discontinue use.
User Content and Submissions
If you submit content to us (e.g., design assets, logos, copy), you affirm that:
- You have the legal right to use and share the materials.
- The content does not infringe on intellectual property rights.
- You grant us a limited license to use the content solely for the purposes of your project.
We are not liable for any issues arising from unlicensed content provided by clients.
Confidentiality
Prixma Digital respects your confidentiality and will not share your private data, business details, or project information with third parties without your consent, except:
- When legally required to disclose information
- When working with subcontractors under confidentiality agreements
We implement appropriate measures to safeguard your data and project files.
Third-Party Tools and Integrations
Some projects may involve third-party tools, platforms, or plugins (e.g., WordPress, Google Ads, APIs). We are not liable for:
- Third-party downtime or security issues
- Costs associated with subscriptions or licensing
- Limitations or changes imposed by third-party vendors
We will always notify you before integrating any such tools into your project.
Communication and Support
Our primary communication channels include email, WhatsApp, and video conferencing tools like Zoom or Google Meet. We strive to respond to queries within 24–48 hours during business days.
For support, please contact:
Email: [email protected]
Working hours: Monday to Friday, 9 AM – 6 PM
Termination
Prixma Digital reserves the right to terminate or suspend services at any time if:
- You breach these terms or any signed agreement
- Payment deadlines are not met
- You are abusive, uncooperative, or act in bad faith
Upon termination, all outstanding invoices become immediately payable. We also reserve the right to discontinue access to completed work until payments are settled.
Governing Law
These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Karachi, Pakistan.
Force Majeure
Prixma Digital shall not be held liable for delays or failure in performance due to causes beyond our control, including but not limited to:
- Natural disasters
- Internet outages
- Pandemics or government restrictions
- Labor strikes or disruptions
In such cases, timelines may be extended, and clients will be notified promptly.
Entire Agreement
These Terms, together with our Privacy Policy and any signed agreement or quotation, constitute the entire agreement between you and Prixma Digital. They supersede all previous agreements or understandings regarding your use of the website and our services.
Contact Information
For any legal inquiries, concerns, or clarification regarding these Terms and Conditions, please contact:
Prixma Digital
Email: [email protected]
Website: https://prixmadigital.com
Last updated: July 26, 2025